Bespoke IT Solutions in
Pakistan for
Optimized Results and
Simplified Operations

Contact Us

Expert IT consulting services in
Pakistan, no matter where you
are in the world.

Managed IT Solutions

We dissect complex IT challenges and craft elegant solutions tailored to your needs. Our experienced developers and IT experts empower you to grow with:

  • .   In-depth analysis and reporting
  • .   Scalable solutions
  • .   Ongoing support and incident response
  • .   Reliable solutions

IT Security

We believe a robust cybersecurity framework is non-negotiable for any modern business.

  • .   Security Posture Review
  • .    24/7 security operations center
  • .   Security Risk Evaluation
  • .   Pen Testing
  • .   Incident Management
  • .   SIEM Solutions

Network Operations

The slightest of network downtime affects critical functions, disrupts your day-to-day operations.

  • .   Network Security 
  • .   Switching and Routing
  • .   Firewall Management 
  • .   Network Diagram Diagnostics
  • .   ACL
  • .   VPN Management 

Cloud Services

Ibex empowers businesses to migrate to a modern, cloud-native infrastructure

  • .   Software as a Service 
  • .   Platform as a Service
  • .   Infrastructure as a Service
  • .   Performance Monitoring
  • .   Provision and optimization
  • .   Anything as a Service (XaaS)

IT Infrastructure

We have you covered even if you prefer an in-house development team.

  • .   Back Office
  • .   Access Control
  • .   Patch Management 
  • .   Remote Support 

Server Operations 

A strong server is the backbone of all business operations. Outsourcing any combination of services.

  • .   Raid Store Management 
  • .   DNS Management
  • .   VM Management 
  • .   Patch Management 

Web Development

We’ve honed our development process with years of experience and learnt the importance of clear communication. We’re a bit more cautious in the start, taking our time to understand:

  • .   Specific needs
  • .   Market dynamicsr
  • .   Budget constraints
  • .   Our capabilities
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With over 350 engineers and expertise in over 20 programming languages, we’re confident our
IT staff augmentation services can connect you to the ideal developer for your projects.

Why Work with
ibex Pakistan

We leverage innovative technology to deliver game-changing
solutions that drive meaningful business impact. 

Streamlined Operations

A dedicated point of contact keeps you informed with clear communication throughout the delivery lifecycle on the progress, demos, and reviews, guaranteeing we stay perfectly aligned with your goals.

Adaptable Solutions

We analyze how your processes and legacy systems stack up against the latest technologies on the market, and optimize our solution design accordingly.  This allows us to pivot at any point to avoid operational inefficiencies

Reliable Results

We build long-term partnerships based on consistent results. We've assembled a dedicated team of developers with a proven track record of exceeding expectations.

Future-Proofing

Our passion for innovation keeps us at the forefront of IT advancements.  We develop and evolve our products, granting us complete control over the technology that drives our success and empowers yours.

Our Process

Accelerate Growth with IT
Support Services in Pakistan

Our years of experience have allowed us to perfect our development resources. The
stronger our communication is off the bat, the clearer your product journey will be.

No Upfront Cost!

We pride ourselves in our consultation services. We encourage everyone to come in for the first meeting, for free, and discuss your needs with one of our team leads. You get some advice, no strings attached, or we get a head start on our project research.

Discovery Call

If you feel we’ll make a good match following your initial consultation, we'll schedule a discovery for a more comprehensive understanding of your project goals. We create personalized forms for our clients to record key details and further streamline the discovery process.

Tailored Solutions

Within the first week of your discovery call, we'll draft a detailed proposal outlining your project's key objectives. This proposal will include a customized solution plan, a clear roadmap to success, and a schedule for reviews and edits.

Agile Development

We champion an agile development approach.  We'll break your project into manageable phases, incorporating your feedback at every step. We have regular demos, but you can request one at any point in the process.

Launch & Beyond: Celebrate Your Success

Once you're completely satisfied with the final product, we'll launch your project with confidence!  Our commitment extends beyond the launch – we'll be here for any maintenance you need for continued success.

Our Testimonials

What our clients
think about our work

We are empowering businesses in Pakistan with
innovative digital solutions.

National Foods

Work with diverse teams of developers, project
managers, consultants, and marketers to develop a
budget that fits your needs. We develop the strategy,
present a cost, and execute the project.

National Foods

Work with diverse teams of developers, project
managers, consultants, and marketers to develop a
budget that fits your needs. We develop the strategy,
present a cost, and execute the project.

FREQUENTLY ASKED QUESTIONS

Got any Questions?
We got you covered

Is my data secure with an IT service company?

Reputable companies prioritize data security with top-notch encryption, access controls, and regular security audits. Ibex has a range of industry-standard compliance certifications we’re happy to verify during our first consultation.

What do IT service companies do?

IT companies typically offer a wide range of services to manage, maintain, and innovate your organization's IT infrastructure. This includes everything from hardware and software to network upgrades, security, and internal communication systems. Basically, we keep your technology infrastructure updated so you can focus on running your business.

Can my IT services scale with my business?

Absolutely! Our solutions are designed with scalability in mind. As your business grows, we can easily supplement your team with project-based or full-time IT experts.

Why outsource IT services?

Outsourcing IT operations frees up you and your resources for sectors that may need them more. It's also often more cost-effective than building your own internal IT team, with the added benefit of having access to a pool of expert technicians.

How much does it cost??

We tailor our services to your company's size and specific needs. We offer flexible options, including full-time service, part-time resources, and hourly rates. Alternatively, you can also hire us for a project or hire one of our resources to supplement your internal team.

Can IT services help my business grow?

You bet! By maximizing your online efficiency and leveraging the latest technology, you can unlock new opportunities and propel your business forward.

How do I choose the right IT service company?

We'd love to chat! Schedule a free consultation to discuss your exact IT needs and see if we're a good fit.

Do I need a contract?

Yes, a contract outlines the services provided, pricing, and service level guarantees for a smooth and successful partnership.

What questions should I ask a potential IT service company?

Look for a provider with experience in your industry and companies of your size. Don't hesitate to ask about security measures, disaster recovery plans, communication methods, and service level agreements (SLAs). The most transparent organizations will let you interview the developers directly so you can better communicate your needs.

Break-fix vs. managed services: What's the difference?

Break-fix is a reactive approach where you pay per IT issue resolved. Managed services offer proactive maintenance and a predictable monthly fee.

Disaster recovery plans: Can you help?

Absolutely! We can create a comprehensive plan for data backup, system restoration, and minimizing downtime in case of emergencies.

Is cloud computing part of the picture?

Of course! We offer cloud migration, management, and security services to help you leverage the power of the cloud.

What are managed IT services?

Managed IT services are a comprehensive agreement where you outsource your entire IT operation to us. Think of it as a one-stop shop for all your IT needs.

Do I still need an IT person if I use an IT service company?

It depends on your company's size and specific needs. We can handle everything remotely, or supplement your existing IT staff with on-site expertise for a well-rounded team.

What happens if something goes wrong with my IT systems?

We have a dedicated incident response team that’s ready to support you in case of emergencies 24/7. Plus, you'll have a dedicated liaison for personalized communication.

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