Innovating Technology
Innovative Thinking
outside the code, we overcome complex
challenges.
How We Work
Our collaborative approaches ensure your project thrives from initial concept to post sales support. Here's how we turn your vision into reality:
What We Do Best
Explore Our Portfolio of Successful Projects
We leverage innovative technology to deliver game-changing solutions that drive meaningful business impact.
Our Solutions
Accelerate Time
to Value with
Our Solutions
We empower businesses with
tech-powered enterprise solutions.
Fixed-Cost Projects
Craft your dream team and deliver exceptional results with our fixed-cost project model. Define your project scope, gain project cost visibility, and experience effortless execution with our streamlined approach.
Forge Your
Dream Team
We connect you with the perfect team of developers, designers, project managers, and QA specialists to guide you through a number of strategic areas that are critical to success.
Build Your Business
At Ibex, we’re passionate about connecting businesses to top talent and maximizing returns on your investment.
Our Products
The Enteract
Ecosystem.
From Conversation to Conversion:
Optimizing Every Touchpoint.
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Social Media Listening Tool
We help you gain insights from every buzz.
KEY BENEFITS
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Listen social conversations about your brand, competition and space.
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Respond quickly to urgent conversations mentioning your brand.
-
Take action and share insights across your organization.
-
-
Helpdesk and ticketing
Make your operations more efficient with our experts, or let them manage the whole thing. Your choice!
KEY BENEFITS
-
Seamless integration with customer touchpoints including, web, mobile, and social media.
-
Automatically triage incoming tickets
-
Optimize operations with AI-powered automation and workflows
-
-
Customer Engagement Platform
We integrate all your customer engagements on a single platform.
KEY BENEFITS
-
Manage all of your customer communication from one place.
-
Improve your efficiency with a multi-channel solution.
-
Goodbye, astronomical amounts of unanswered messages!
-
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AI Driven Chatbot
Chatbots trained on your organization’s customer insights make sure your customers never have to wait.
KEY BENEFITS
-
Grow your revenue, cut operational costs
-
Improve workflows and productivity
-
Support customers around the clock
-
Resolve problems smarter & faster
-
Generate and qualify leads automatically
-
-
Marketing Platform
Ibex can make sure your business gets the right exposure, in the right places.
KEY BENEFITS
-
Automate your email programs with targeted email campaigns
-
Track, analyze, and optimize your impact—so you can sell more
-
-
Email Marketing Platform
Automate emails and boost results.
KEY BENEFITS
-
Collaborate seamlessly with your team.
-
Schedule your messages to be sent at a specific time and date.
-
Keep track of replies to important emails and never miss a thing.
-
Social Media Listening Tool
We help you gain insights from every buzz.
KEY BENEFITS
-
Listen social conversations about your brand, competition and space.
-
Respond quickly to urgent conversations mentioning your brand.
-
Take action and share insights across your organization.
Helpdesk and ticketing
Make your operations more efficient with our experts, or let them manage the whole thing. Your choice!
KEY BENEFITS
-
Seamless integration with customer touchpoints including, web, mobile, and social media.
-
Automatically triage incoming tickets
-
Optimize operations with AI-powered automation and workflows
Customer Engagement Platform
We integrate all your customer engagements on a single platform.
KEY BENEFITS
-
Manage all of your customer communication from one place.
-
Improve your efficiency with a multi-channel solution.
-
Goodbye, astronomical amounts of unanswered messages!
AI Driven Chatbot
Chatbots trained on your organization’s customer insights make sure your customers never have to wait.
KEY BENEFITS
-
Grow your revenue, cut operational costs
-
Improve workflows and productivity
-
Support customers around the clock
-
Resolve problems smarter & faster
-
Generate and qualify leads automatically
Marketing Platform
Ibex can make sure your business gets the right exposure, in the right places.
KEY BENEFITS
-
Automate your email programs with targeted email campaigns
-
Track, analyze, and optimize your impact—so you can sell more
Email Marketing Platform
Automate emails and boost results.
KEY BENEFITS
-
Collaborate seamlessly with your team.
-
Schedule your messages to be sent at a specific time and date.
-
Keep track of replies to important emails and never miss a thing.
Data Driven
Performance Optimization & Business Analytics
Get a head start on your competition.
Modelling & Forecasting
AI-Powered Workforce Management
Mapping Customer Journey
Driving Business Impact
KPI Tracking
Customer Experience Optimization
Actionable Call Insights
Streamlining Operations
Success visualization
Success Stories Reaching Far And Wide
Our customized solutions empower organizations of all sizes across industries to achieve outstanding growth
Outsource Your Worries
Focus on your core business, We will handle the rest.
Achieve Value-First Outcomes with our BPO services covering 34 service delivery locations across the world.
Tech Solutions that Click.
Don't Just Survive. Tech Up & Thrive
Putting Technology to Work in the Real World.
